FAQs
1️⃣ What is BUY CHUNK?
BUY CHUNK is an online store offering a wide variety of products including cosmetics, toys, handicrafts, lacquer art jewelry boxes, party decoration items, and much more — all in one place!
2️⃣ How can I place an order on BUY CHUNK?
Simply browse through our collections, add your favorite items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your order securely.
3️⃣ Do you offer nationwide delivery?
Yes! We deliver to all over Pakistan. Orders are shipped safely to your doorstep.
4️⃣ How long does delivery take?
Standard delivery usually takes 3-7 business days depending on your location. You will receive tracking details once your order is dispatched.
5️⃣ What payment methods do you accept?
We accept Cash on Delivery (COD), and EasyPaisa/JazzCash for your convenience.
6️⃣ Are the products on BUY CHUNK original and high-quality?
Yes! We only offer handpicked and high-quality products. Our team ensures every item meets quality standards before dispatch.
7️⃣ Can I track my order?
Absolutely! Once your order is shipped, you will receive a tracking number via SMS or email to track your parcel in real-time.
8️⃣ Do you offer refunds or exchanges?
Yes, we offer easy returns and exchanges for defective or incorrect products. Please contact us within 3 days of receiving your order.
9️⃣ How can I cancel my order?
You can cancel your order before it is shipped by contacting our support team through email, whats app or live chat.
🔟 Are there any delivery charges?
Yes, a standard shipping fee applies and is calculated at checkout based on your delivery location.
1️⃣1️⃣ Do you offer discounts or promotions?
Yes! We regularly offer special discounts, bundle deals, and seasonal sales. Follow us on social media to stay updated.
1️⃣2️⃣ Can I order in bulk for events or gifts?
Yes! For bulk orders, corporate gifting, or party supplies, contact us directly for customized deals and discounts.
1️⃣3️⃣ Are the handicrafts and lacquer art jewelry boxes handmade?
Yes, our handicrafts and lacquer art jewelry boxes are 100% handmade by skilled artisans, offering authentic beauty and craftsmanship.
1️⃣4️⃣ How do I contact BUY CHUNK customer support?
You can reach us via email at support@buychunk.com, phone, or live chat on our website. We’re available Monday to Saturday, 11:00 AM to 9:00 PM.
1️⃣5️⃣ Is my personal information safe with BUY CHUNK?
Yes, your privacy and security are important to us. All customer data is protected and never shared with third parties without your consent.
✅ Still have questions?
Reach out anytime — we’re always happy to help!